Shipping Policy

​1. Order Processing Time

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• All orders are processed within [1–7 business days] after payment is confirmed.
   

• Orders are not shipped or delivered on weekends or holidays.
   

• You will receive a confirmation email with tracking information once your order is shipped.
   

If we experience a high volume of orders or unexpected delays, we will notify you promptly.

 

2. Shipping Rates & Delivery Estimates

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• Shipping charges are calculated at checkout and depend on the delivery location and selected shipping method.

• Delivery delays can occasionally occur due to courier issues, customs, or weather.

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3. Domestic & International Shipping

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We currently ship to:

• Domestic: The United kingdom
   

• International: Worldwide
   

Customs, duties, and taxes for international orders are the responsibility of the customer and may be imposed once a shipment reaches your country.

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4. Tracking Your Order

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You will receive a tracking number via email once your order ships. Please allow up to 24 hours for the tracking information to update.

If you do not receive tracking details, contact us at  CraftedSpoilsTeam@gmail.com

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5. Lost or Delayed Packages

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While we do our best to ensure timely delivery, we are not liable for:

• Delays caused by shipping carriers
   

• Incorrect shipping addresses provided by the customer
   

• Packages marked as "delivered" but not received
   

If your package is significantly delayed or lost, please contact us to help initiate an investigation with the carrier.

 

6. Shipping Address Accuracy

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Please ensure all shipping information is correct before placing your order. We are not responsible for:

• Items shipped to an incorrect address
   

• Re-shipping fees due to address errors
   

If you need to change your shipping address, contact us immediately after placing your order.

 

7. Contact Us

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If you have any questions or concerns about shipping, feel free to reach out:

 

CraftedSpoils
Email:  CraftedSpoilsTeam@gmail.com